Working with web authors across campus

Web and technical support

If you have a technical issue with your website, submit the issue to our ticketing system by sending an email to www@dal.ca. Be sure to include the site or specific page URL, details of the issue and level of urgency. Your issue will be assigned for prompt resolution.

Also, if you have a question that isn't answered in the online training materials or a general question about creating or editing content in AEM, send an email to www@dal.ca.

AEM Online Training Course

Our AEM Online Training course is designed to give you the basic tools you need to create and manage your website. All website administrators must be trained before access to AEM can be granted. You'll also learn how to engage your online audience by creating effective and engaging content for your website.

The AEM Basic Training and Basics of Web Writing sessions have been rolled into a single online course for web authors at Dalhousie. If you would like to take the course, please register on the Web Team myDal site: register for the AEM Online Training Course (login required)

AEM Office Hours

500 Internal Server Error

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

register for AEM Office Hours (login required)

Web development

Learn more about the process for creating a new website, rebuilding your existing AEM website or migrating an external website to AEM.

Google analytics

If you need Google Analytics set up for your site or have questions about your google analytics report, email www@dal.ca